About Our Cookies
What makes Cookie Craving Co. unique?
We have meticulously perfected our recipe over the years to create gourmet cookies that incorporate high-quality ingredients and unique flavors – you’ll taste nothing else quite like it. We ship our cookies across Canada so that we can satisfy cookie cravings from all over.
How big are your cookies?
Big! Our cookies are 8 ounces or 227 grams (half a pound) of pure goodness.
How long do your cookies stay fresh?
We individually heat seal each cookie, so you can expect your cookies to stay fresh for 10 - 14 days. You can also freeze your cookies for up to 2 months and have them come out fresh and delicious after a quick heating in the oven or microwave.
How long should I warm the cookie up for before eating it? To have the perfect Cookie Craving Co. experience, we recommend heating your cookie up in the microwave for 20-25 seconds, and let it sit for one minute.It will come out gooey and exactly how it was meant to be enjoyed.
I placed an order, when can I expect my cookies?
We ship out once a week. All orders made before Wednesday at 11:59 CST will be shipped on Tuesday. As we continue to grow our business we expect to increase our ship out days.
Is there a minimum number of cookies I can purchase?
Our cookies sell in quantities of 4 at minimum
Where do you ship?
We proudly ship across Canada.
Note: Since we use private couriers such as Purolator and UPS we do not offer delivery to P.O. boxes.
How do I track my order? Once your cookies ship you will be emailed a tracking number so you’ll know where your order is every step of the way.
How much does shipping cost?
Shipping is between $15 - $22 and is calculated based on where you live and your selected shipping method. Orders over $100 will enjoy free shipping!
How long does shipping take?
Once your order has shipped, you can expect your cookies to arrive at its destination within 1-5 business days based on your location and selected shipping method.
Do you have a physical storefront?
No, Cookie Craving Co. is an online retailer. We chose to sell our cookies this way to transfer the costs of owning and running a storefront to purchasing the best possible ingredients that go into our cookies. We also believe that running our bakery out of a physical storefront limits who can enjoy our creations, by offering our cookies online, we are able to satisfy cookie cravings across Canada.
Can I place an order as a gift without the recipient seeing the purchase amount?
Of course! The price is never included within the package. The lucky recipient will only see that the package was sent by you.
Can I include a personal note with my order?
We would be happy to include a personal note with your order, simply email us at: firstname.lastname@example.org Include your message in the email, and we will hand write it on a card and include it within your package.
Nutrition & Safety
Do your cookies contain peanuts and other tree nuts?
Yes, our cookies are made in a facility where peanuts and other tree nuts are used. Some of our cookies also contain peanuts and tree nuts. You can learn more about the ingredients in each cookie by visiting our product page.
Do you sell vegan cookies?
At this time we do not sell any vegan cookies but are always looking for new ways to expand our flavor lineup so check our site or sign up for our newsletter for updates.
Do your cookies contain gluten?
Yes, all of our cookies contain gluten. We get a lot of requests for gluten-free cookies and hope to add some to our lineup in the future.